We Promise That:
5.) We’ll provide our standard support at no additional charge, and/or enhanced support if it is available and you have paid for it.
6.) We’ll make reasonable efforts to back up your data and keep the Kimono Services running all the time except for minimal scheduled maintenance and unavoidable downtime.
8.) The Kimono Services will do what we say they’ll do.
You Promise That:
1.) You’re actually authorized to use the Services.
2.) You understand that this is a company, website, and set of Services located in the United States of America, and your relationship to Kimono is governed by USA law regardless of where you’re located or your citizenship; however, you may have additional rights conferred by your location or citizenship.
3.) You’ll keep your passwords and other security information safe and private.
4.) You won’t copy the Kimono Services or Kimono’s work. You also won’t use Kimono’s name, logo, or other content to confuse others about what Kimono has built.
5.) It’d be hard to lose money or property using the Kimono Services, but if you do, we don’t have to pay you back anything more than the fees you’ve paid us in the 12-month period prior to the event causing the loss.
6.) If you get sued for something Kimono did wrong, we’ll back you; if we get sued because you did something wrong, you’ll back us.
7.) If you get into an argument with us, we will go to mediation before going to court, using Utah laws and rules. Any court action will also apply Utah law.
8.) If you suggest an idea to us, it becomes our property as well as yours (we’ll probably thank you, but we don’t have to thank you or pay you for the idea).
9.) You can cancel your account at any time and for any reason; so can we, but if we cancel it we have to refund the balance and give you 30 days’ notice to find an alternative (unless we’re canceling because you broke the law).
Version 1.1; 96363728.3 0065244-00002; last modified 2/14/2020